Interpretation And Translation Services For Healthcare

Interpretation And Translation Services For Healthcare

inLingo is the reliable provider of interpretation services for the Healthcare industry.

25M
25 million people in the U.S. have Limited English Proficiency (LEP), meaning they require language assistance for essential services such as healthcare. Meaning they require language assistance to understand medical information and communicate effectively with healthcare providers.
2.5X
LEP patients are 2.5 times more likely to experience adverse medical events due to communication barriers, leading to higher rates of hospital readmissions and misdiagnoses when professional interpreters are not used.
70%
A study found that when trained medical interpreters are used, miscommunication errors drop by 70%, significantly improving patient safety and health outcomes. However, only 56% of hospitals report offering professional interpretation services at all times, highlighting a gap in access to critical language support.
Reliability and Consistency at affordable prices are two core values our clients look for when choosing an interpretation and translation services provider.
Our interpreters and translators have specific certifications and solid medical backgrounds. During the last 8 years, inLingo has provided interpretation and translation services to various clients: Healthcare industry, Law firms, Courts, Non-profit organizations, Call centers, etc.

Our clients

Elizabeth Hernandez, Broward Health
Elizabeth Hernandez, Broward Health
I would really like to express my sincere gratitude and appreciation to a company I just discovered this week, ⭐️ inLingo - Remote Interpretation Services ⭐️ . We were presented a very unique situation requiring us to have to think outside of the box and reach out to resources beyond our walls. The owner and founder, 🌟 Alessandra Campana 🌟 promptly responded to assist us in providing communication during a stressful time for a family and staff. This is a company who never hesitated to provide us assistance no matter what the time of day or night. Every person we have encountered within her company thereafter has delivered the most exceptional service, communication, and truly put what was most important at the center. We cannot thank you and your team enough. ❤️
Dianna D. - RN, QA - Lake City
Dianna D. - RN, QA - Lake City
It was a success!!! It was as great of an experience! Thanks again for your help – you have helped me get much closer to bringing this patient the best quality of life we possibly can. It’s been the most rewarding part of my week to know the Interpreter was able to tell my patient that she’s safe and we love having her with us.
S. Castillo
S. Castillo
Interpretation & Translation Projects: inLingo LLC has been very responsive in providing good quality and professional translations. The interpretation services has also been excellent. We are very appreciative of occasionally providing pro bono services and their very reasonable professional fees.
Dianna D. - RN, QA - Lake City
Dianna D. - RN, QA - Lake City
Video Remote Interpretation: It was a success!!! It was as great of an experience! Thanks again for your help – you have helped me get much closer to bringing this patient the best quality of life we possibly can. It’s been the most rewarding part of my week to know the Interpreter was able to tell my patient that she’s safe and we love having her with us.

We understand that there are many unknowns when it comes to global communication

To help you understand more about our services and industry, below are answers to some of the more commonly asked questions. If you need to know more about our services or inLingo as a company, please feel free to Contact Us Now

How critical is it for you to understand precisely what your client needs? Maybe your client leaves something out because they do not know how to explain it adequately. How critical is it for you that your clients understand every detail you are describing? If you own a bakery, you may be able to get by. But, if your business has anything to do with healthcare, legal or financial services, accurate communication is critical.

If your business has anything to do with healthcare, legal, or financial services, it is a huge responsibility to put on a relative. Also, in many instances, clients are not comfortable sharing confidential information in front of a family member or friend.

It saves you time because you can access the service anytime, from any device. It saves you money because you only pay for the minutes of interpretation.

There is no commitment. You create an account and use our services as needed.

The process starts by creating an account (or multiple accounts, once for each location, if you prefer), sharing a link with the employees so that each one can create their profile and download the app on their preferred device. No training is necessary. All the information needed will be in a single PDF document.

You can use the app for video calls or just audio.

In all, the time required for signing up is probably 15 minutes.

We like to visit in person, before and after when possible: first because we want to meet you in person, then we can assure the system is working optimally and assess if there are any needed adjustments.

It is owned and managed by interpreters. Ex: If you had an issue with your car, who would you want to speak to? The mechanic or his secretary.

Even though inLingo’s interpretation service is provided remotely, our goal is to have a more personal relationship with our clients. We have many ways to accomplish that. We offer cutting-edge technology with expert interpreters and translators to create the best experience for our clients.

inLingo was founded by an interpreter that attended the Scuola Superiore per Interpreti e Traduttori (Superior School for Interpreters and Translators, Rome, Italy). Besides, our founder received five years of advanced courses in consecutive and simultaneous interpretation as well as technical and literary translation. She does not accept anything less from her team.

The reason why inLingo was founded is to maintain and promote specific standards that professional interpreters are so adamant about protecting. Remote interpretation presents more difficulties for the interpreters; therefore, we are continually studying and developing unique techniques to improve the experience.

It depends on the circumstances, the settings, and the dynamics. OPI (Over the Phone Interpretation) is usually used more for outbound communications. VRI (Video Remote Interpretation) is best for in house communications, and it is more appreciated by all parties involved.

While both of these technologies are acceptable, VRI calls do appear to have a slightly better call rate. Studies have shown that the length of a VRI call is cut by 50% compared to OPI.

More and more companies allow their employees to work from home. inLingo always makes sure that the home office of the interpreters is up to our standards of security, privacy, and optimal technology, both during and after the onboarding process.

It saves money and time. If you want an interpreter on-site, you will have to pay a minimum of 2 hours and mileage. With remote interpretation, you only pay for the minutes of service, and you can access it right away.

inLingo wants to make the remote interpretation experience as close as possible to the one in person by implementing new techniques.

Book a consultation with our experts right now!

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